Driving Supplier Performance Improvement: A Case Study
Introduction
For automotive manufacturers, supplier performance is critical to success. Delays in delivery, defects in quality, and other issues can quickly impact production schedules and customer satisfaction. In this blog post, we’ll explore how Open helped a leading automotive company improve supplier performance by implementing supplier scorecards.
The Challenge:
Our client, a large automotive manufacturer, was experiencing delays and quality issues with some of their key suppliers. They needed a way to monitor supplier performance more effectively and identify areas for improvement.
The Solution:
Open worked with the client to implement a supplier scorecard system that would allow them to track supplier performance in real-time. The scorecard included metrics such as on-time delivery, quality, and overall performance. Open’s software solution also provided automated alerts and notifications when supplier performance fell below certain thresholds.
The Results:
After implementing the supplier scorecard system, our client saw significant improvements in supplier performance. They were able to identify issues more quickly and take proactive measures to address them. Some specific results include:
• On-time delivery performance improved from 83% to 92%
• Quality defects decreased by 30%
• Overall supplier performance increased by 20%
In addition to the tangible benefits, our client also saw improved relationships with their suppliers. By providing transparent performance data and collaborating on improvements, they were able to build stronger partnerships with their suppliers.
Conclusion:
By implementing a supplier scorecard system with the help of Open, our client was able to improve supplier performance, reduce delays, and increase quality. With real-time performance data, they were able to identify issues more quickly and take proactive measures to address them. If you’re looking to improve your supplier performance, consider implementing a supplier scorecard system with Open’s software solution. Schedule a call with us to learn more!
